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Booking Confirmation:
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Your rental is not finalized until the contract is completed, returned, and the deposit is received.
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No equipment, event technicians, or rental dates are secured until booking is finalized.
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Deposit and Payment:
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A non-refundable deposit is required to secure your booking.
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Full payment must be made by the specified date in the contract.
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Cancellation Policy:
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Cancellations must be made in writing.
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Cancellations within 30 days of the event may incur a cancellation fee.
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The deposit is non-refundable.
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Liability and Damage:
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Clients are responsible for any damage to equipment during the rental period.
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Any repairs or replacements will be charged to the client.
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Hellhound Audio is not liable for any injuries or damages that occur during the event due to equipment failure or misuse.
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In instances where an approved Hellhound technician is not hired to be present for the duration of the event
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Service Availability:
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Availability of equipment and technicians is subject to confirmation at the time of booking.
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Hellhound Audio reserves the right to substitute equipment of equal or greater quality if necessary.
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Use of Equipment:
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Equipment must be used in accordance with the manufacturer’s guidelines and Hellhound Audio’s instructions.
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Unauthorized use or modification of the equipment is prohibited.
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Event Responsibilities:
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Clients must provide a safe and secure environment for the equipment and staff.
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Clients are responsible for obtaining any necessary permits or licenses for the event.
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Force Majeure:
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Hellhound Audio is not liable for any failure to perform due to unforeseen circumstances or events beyond our control (e.g., natural disasters, strikes).
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Insurance:
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Clients are encouraged to obtain event insurance covering liability and damage to equipment.
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Dispute Resolution:
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Any disputes arising from these terms and conditions shall be resolved through mediation or arbitration in accordance with local laws.
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Governing Law:
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These terms and conditions are governed by the laws of the state where the contract is signed.
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Amendments:
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Hellhound Audio reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes in writing.
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By proceeding with a booking, you acknowledge and accept these terms and conditions. For any questions or clarifications, please contact us directly.